[{"data":1,"prerenderedAt":665},["ShallowReactive",2],{"post-wie-man-ein-reibungsloses-kundenerlebnis-schafft-de":3,"related-wie-man-ein-reibungsloses-kundenerlebnis-schafft-de":88,"nav-options-de":246,"footer-options-de":574},{"translated":4,"slug":13,"__typename":14,"id":15,"link":16,"featuredImage":17,"author":21,"title":33,"categories":34,"date":39,"excerpt":19,"postArticles":40,"seo":70},[5,9],{"slug":6,"locale":7},"smooth-kundeoplevelse-via-sms-beskeder",{"locale":8},"da_DK",{"slug":10,"locale":11},"creating-a-smooth-customer-experience",{"locale":12},"en_US","wie-man-ein-reibungsloses-kundenerlebnis-schafft","Post","cG9zdDo3MTYz","https://gatewayapi.com/de/blog/wie-man-ein-reibungsloses-kundenerlebnis-schafft/",{"node":18},{"altText":19,"mediaItemUrl":20,"sourceUrl":20},"","https://cms.gatewayapi.live/wp-content/uploads/2021/04/thumbnail-customer-experience.jpeg",{"node":22},{"name":23,"avatar":24,"description":27,"userOptions":28},"Mathias Bork Knudsen",{"url":25,"size":26},"https://secure.gravatar.com/avatar/d5fcd5801f88676ee6ce46808c39dfe49b669a8a0ac7b99254c0e61c13e6c226?s=96&d=mm&r=g",96,"Head of Commercial Operations",{"user":29},{"userAvatar":30},{"node":31},{"altText":19,"mediaItemUrl":32,"sourceUrl":32},"https://cms.gatewayapi.live/wp-content/uploads/2021/04/MK_250x250px.png","Wie man ein reibungsloses Kundenerlebnis schafft",{"nodes":35},[36],{"id":37,"name":38},"dGVybToyMg==","Business","2019-03-28T14:09:27",{"__typename":41,"listCover":42,"listText":44,"cover":45,"author":23,"content":48},"PostArticles",{"node":43},{"altText":19,"mediaItemUrl":20,"sourceUrl":20},"\u003Cp>Kundencase mit der dänischen Firma Minuba. Erfahren Sie, wie Minuba von der Integration unseres SMS-Dienstes in ihre CRM-Plattform profitiert hat.\u003C/p>\n",{"node":46},{"altText":19,"mediaItemUrl":47,"sourceUrl":47},"https://cms.gatewayapi.live/wp-content/uploads/2021/04/header-customer-experience.jpeg",[49,52,59,61,66,68],{"__typename":50,"text":51},"PostArticlesContentTextLayout","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Minuba ist einer unserer vielen fantastischen Kunden, die SMS-Kommunikation auf ihrer eigenen Plattform implementiert haben. Das dänische Softwareunternehmen konzentriert sich auf die Optimierung und Rationalisierung der Abläufe für kleine und große Unternehmen, insbesondere im Installations- und Bausektor. Das System ist sowohl in Skandinavien als auch in Holland weit verbreitet\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Die vom System optimierten Prozesse variieren von Rechnungsstellung, Qualitätssicherung, Management, Zeitregistrierung, Materialverbrauch bis hin zum Kundenkontakt. Kurz gesagt, das System ist sowohl ein komplettes Management-Werkzeug als auch ein fortschrittliches CRM-System.\u003C/span>\u003C/p>\n",{"__typename":53,"border":54,"widthInPercent":55,"image":56},"PostArticlesContentImageLayout",false,100,{"node":57},{"altText":19,"mediaItemUrl":58,"sourceUrl":58},"https://cms.gatewayapi.live/wp-content/uploads/2021/04/recruitment.png",{"__typename":50,"text":60},"\u003Cp>\u003Cspan style=\"font-weight: 400;\">Hier kommt GatewayAPI ins Spiel. Minuba hat eine Integration mit GatewayAPI eingerichtet, die es ihren Benutzern ermöglicht, mit Kunden per SMS zu kommunizieren. Dies ist besonders ein guter Weg, um:\u003C/span>\u003C/p>\n\u003Cul>\n\u003Cli style=\"font-weight: 400;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 400;\">Kunden über Serviceverträge auf dem Laufenden zu halten.\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 400;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 400;\">Kunden zu ermöglichen, sich zu melden, wenn sich der Besuch von Handwerkern o.Ä. zu einem ungünstigen Zeitpunkt befindet.\u003C/span>\u003C/li>\n\u003Cli style=\"font-weight: 400;\" aria-level=\"1\">\u003Cspan style=\"font-weight: 400;\">Einige Tage im Voraus eine Erinnerung zu schicken.\u003C/span>\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Diese Funktionen werden von der Minuba-Plattform verwaltet und SMS-Nachrichten werden automatisch mit allen relevanten Informationen wie Name, Fallnummer, Datum und Uhrzeit generiert.\u003C/span>\u003C/p>\n",{"__typename":53,"border":62,"widthInPercent":55,"image":63},true,{"node":64},{"altText":19,"mediaItemUrl":65,"sourceUrl":65},"https://cms.gatewayapi.live/wp-content/uploads/2021/04/minuba-sms-service.jpeg",{"__typename":50,"text":67},"\u003Ch2>\u003Cb>Verbindung zwischen Minuba und GatewayAPI\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Benutzer von Minuba können die automatische SMS-Kommunikation einrichten, indem sie einfach ein GatewayAPI-Konto erstellen, das GatewayAPI-Token in das Minuba-Dashboard einfügen und dann eine Absender-ID angeben. Der Rest wird dann von der Minuba-Plattform verwaltet, mit der Benutzer auch sehen können, wie viele Credits noch auf dem GatewayAPI-Konto vorhanden sind. Da haben Sie es: Eine komplexe Funktion, die extrem einfach einzurichten ist.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Mit Minuba können Benutzer auch das Setup anpassen, z.B. indem Benutzer festlegen können, zu welchem Zeitpunkt die SMS-Nachrichten gesendet werden und wie viele Tage im Voraus Kunden eine Erinnerung erhalten.\u003C/span>\u003C/p>\n\u003Cp> \u003C/p>\n\u003Ch2>\u003Cb>Nicht das erste mal\u003C/b>\u003C/h2>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Minuba ist nicht das erste Technologieunternehmen, das sich für die Integration in GatewayAPI entschieden hat. Wir haben bereits über Anwendungen von \u003C/span>\u003Ca href=\"https://gatewayapi.com/de/blog/digitalisierung-der-rechtsbranche/\">\u003Cspan style=\"font-weight: 400;\">NEMADVOKAT\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 400;\">, \u003C/span>\u003Ca href=\"https://gatewayapi.com/de/blog/wie-gatewayapi-als-alternative-zu-einer-app-verwendet-werden-kann/\">\u003Cspan style=\"font-weight: 400;\">Realkreditkonsulenten\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 400;\"> sowie \u003C/span>\u003Ca href=\"https://gatewayapi.com/de/blog/verteilung-wichtiger-informationen-per-sms/\">\u003Cspan style=\"font-weight: 400;\">Blue Idea\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 400;\"> berichtet. All diese Unternehmen haben gemein, dass bei ihnen neue Technologien tief in ihrer Unternehmensstruktur verwurzelt sind.\u003C/span>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Auf die Frage, warum Minuba GatewayAPI gewählt hat, lautete die Antwort:\u003C/span>\u003C/p>\n\u003Cp>\u003Ci>\u003Cspan style=\"font-weight: 400;\">Minuba entschied sich für GatewayAPI anstelle von Konkurrenzlösungen, da die API gut beschrieben und daher einfach zu integrieren ist. Darüber hinaus konnte GatewayAPI eine SMS-Lösung bereitstellen, die alle erforderlichen Länder abdeckt. Als Minuba GatewayAPI zum ersten Mal kontaktierte, erlebten wir eine persönliche und positive Hilfestellung, die uns auch die Wahl erleichterte.\u003C/span>\u003C/i>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">Wenn Sie mehr über Minuba erfahren möchten, können Sie die Website unter \u003C/span>\u003Ca href=\"https://minuba.com/\" target=\"_blank\" rel=\"noopener\">\u003Cspan style=\"font-weight: 400;\">minuba.com \u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 400;\">besuchen.\u003C/span>\u003C/p>\n",{"__typename":50,"text":69},"\u003Cp>\u003Cb>Globales SMS-Gateway\u003C/b>\u003C/p>\n\u003Cp>\u003Cspan style=\"font-weight: 400;\">GatewayAPI hat einige der niedrigsten Preise in den meisten Ländern der Welt, kombiniert mit einer intuitiven Benutzeroberfläche, erstklassigem Support und einer soliden Betriebszeit von durchschnittlich 99,99%. Wenn Sie noch kein Konto haben, können Sie hier in weniger als zwei Minuten ein kostenloses Konto erstellen: Gehen Sie zu \u003C/span>\u003Ca href=\"https://onlinecity-id.io/gatewayapi/signup/?locale=de\">\u003Cspan style=\"font-weight: 400;\">GatewayAPI\u003C/span>\u003C/a>\u003Cspan style=\"font-weight: 400;\"> oder wenden Sie sich an \u003C/span>\u003Ca href=\"mailto:sales@gatewayapi.com\">\u003Cspan style=\"font-weight: 400;\">sales@gatewayapi.com\u003C/span>\u003C/a>\u003C/p>\n",{"metaDesc":71,"metaKeywords":19,"metaRobotsNofollow":72,"metaRobotsNoindex":73,"opengraphAuthor":19,"opengraphDescription":71,"opengraphImage":74,"opengraphTitle":75,"opengraphType":76,"opengraphUrl":16,"readingTime":77,"title":75,"twitterDescription":19,"twitterTitle":19,"twitterImage":78,"opengraphModifiedTime":79,"opengraphPublishedTime":80,"opengraphPublisher":81,"opengraphSiteName":82,"focuskw":19,"canonical":16,"breadcrumbs":83},"Kundencase mit der dänischen Firma Minuba. Erfahren Sie, wie Minuba von der Integration unseres SMS-Dienstes in ihre CRM-Plattform profitiert hat.","follow","index",{"mediaItemUrl":20},"Reibungsloses Kundenerlebnis schaffen - GatewayAPI","article",0,null,"2026-02-11T14:22:09+00:00","2019-03-28T13:09:27+00:00","https://www.facebook.com/gatewayapi/","GatewayAPI",[84,87],{"url":85,"text":86},"https://gatewayapi.com/de/","Home",{"url":16,"text":33},[89,115,140,166,194,219],{"translated":90,"slug":97,"id":98,"link":99,"postArticles":100,"author":105,"title":107,"categories":108,"date":114,"excerpt":19},[91,94],{"slug":92,"locale":93},"alt-du-skal-vide-om-rcs-registrering-og-agent-haandtering",{"locale":8},{"slug":95,"locale":96},"everything-you-need-to-know-about-rcs-registration-and-agent-management",{"locale":12},"alles-was-sie-ueber-die-rcs-registrierung-und-die-verwaltung-von-agenten-wissen-muessen","cG9zdDoyMzQyMQ==","https://gatewayapi.com/de/blog/alles-was-sie-ueber-die-rcs-registrierung-und-die-verwaltung-von-agenten-wissen-muessen/",{"listCover":101,"listText":104,"author":23},{"node":102},{"altText":19,"mediaItemUrl":103,"sourceUrl":103},"https://cms.gatewayapi.live/wp-content/uploads/2026/02/2025_12_18-GatewayAPI-Blogpost-RCS_registration_agent_managment-Thumbnail-DE@2x.jpg","\u003Cp>Erhalten Sie einen Einblick in den Prozess der Einführung von RCS Business Messaging, einschließlich der Registrierung eines „RCS-Agenten“, die Voraussetzung ist, bevor Sie RCS-Nachrichten senden können.\u003C/p>\n",{"node":106},{"name":23},"Alles, was Sie über die RCS-Registrierung und die Verwaltung von Agenten wissen müssen",{"nodes":109},[110,111],{"id":37,"name":38},{"id":112,"name":113},"dGVybTo2OA==","RCS","2025-12-18T13:10:25",{"translated":116,"slug":123,"id":124,"link":125,"postArticles":126,"author":132,"title":135,"categories":136,"date":139,"excerpt":19},[117,120],{"slug":118,"locale":119},"reducer-udeblivelser-i-sundhedssektoren-med-sms-og-adfaerdsdesign",{"locale":8},{"slug":121,"locale":122},"reduce-no-shows-in-the-healthcare-industry-with-sms-and-behavioral-principles",{"locale":12},"reduzieren-sie-die-zahl-der-nicht-erschienenen-patienten-im-gesundheitswesen-mit-sms-und-verhaltensprinzipien","cG9zdDoyMTU0Nw==","https://gatewayapi.com/de/blog/reduzieren-sie-die-zahl-der-nicht-erschienenen-patienten-im-gesundheitswesen-mit-sms-und-verhaltensprinzipien/",{"listCover":127,"listText":130,"author":131},{"node":128},{"altText":19,"mediaItemUrl":129,"sourceUrl":129},"https://cms.gatewayapi.live/wp-content/uploads/2025/05/2025_23_05-GatewayAPI-Blogpost-reduce_no_shows_healthcare_industry-thumbnail@2x.jpg","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Entdecken Sie, wie SMS-Erinnerungen die Nichterscheinen-Rate um 30-40 % senken können – und sogar noch mehr, wenn sie mit verhaltenswissenschaftlichen Strategien kombiniert werden.\u003C/span>\u003C/p>\n","Morten Riber",{"node":133},{"name":134},"Morten Agerbæk Riber","Reduzieren Sie die Zahl der nicht erschienenen Patienten im Gesundheitswesen mit SMS und Verhaltensprinzipien",{"nodes":137},[138],{"id":37,"name":38},"2025-05-23T08:35:10",{"translated":141,"slug":148,"id":149,"link":150,"postArticles":151,"author":156,"title":158,"categories":159,"date":165,"excerpt":19},[142,145],{"slug":143,"locale":144},"telenor-indfoerer-differentierede-sms-priser-i-norge-og-danmark-hvad-betyder-det-for-dig",{"locale":8},{"slug":146,"locale":147},"telenor-introduces-tiered-sms-pricing-in-norway-and-denmark-what-does-this-mean-for-you",{"locale":12},"telenor-fuehrt-differenzierte-sms-preise-in-norwegen-und-daenemark-ein-was-bedeutet-das-fuer-sie","cG9zdDoyMTMwNw==","https://gatewayapi.com/de/blog/telenor-fuehrt-differenzierte-sms-preise-in-norwegen-und-daenemark-ein-was-bedeutet-das-fuer-sie/",{"listCover":152,"listText":155,"author":23},{"node":153},{"altText":19,"mediaItemUrl":154,"sourceUrl":154},"https://cms.gatewayapi.live/wp-content/uploads/2025/01/2025_01_29-GatewayAPI-Blogpost-SMS_pricing_in_dorway_and_denmark_v2-thumbnail@2x.jpg","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Erfahren Sie mehr über die neuen Preisstrukturen von Telenor in Norwegen und Dänemark, die insbesondere internationale Sender IDs betreffen. \u003C/span>\u003C/p>\n",{"node":157},{"name":23},"Telenor führt differenzierte SMS-Preise in Norwegen und Dänemark ein – was bedeutet das für Sie?",{"nodes":160},[161,162],{"id":37,"name":38},{"id":163,"name":164},"dGVybTo1OA==","Traffic","2025-01-29T12:24:05",{"translated":167,"slug":174,"id":175,"link":176,"postArticles":177,"author":183,"title":185,"categories":186,"date":193,"excerpt":19},[168,171],{"slug":169,"locale":170},"globale-partnerskaber-noeglen-til-gatewayapis-succes",{"locale":8},{"slug":172,"locale":173},"global-partnerships-the-key-to-gatewayapis-success",{"locale":12},"globale-partnerschaften-der-schluessel-zum-erfolg-von-gatewayapi","cG9zdDoyMDk5Mw==","https://gatewayapi.com/de/blog/globale-partnerschaften-der-schluessel-zum-erfolg-von-gatewayapi/",{"listCover":178,"listText":181,"author":182},{"node":179},{"altText":19,"mediaItemUrl":180,"sourceUrl":180},"https://cms.gatewayapi.live/wp-content/uploads/2024/11/thumbnail-global_partners_wwc24-nov_2024-illustrated-800x600px@2x-1.jpg","\u003Cp>\u003Cspan style=\"font-weight: 400;\">Entdecken Sie, wie GatewayAPI globale Verbindungen und lokales Fachwissen kombiniert, um weltweit zuverlässige Kommunikation zu ermöglichen. \u003C/span>\u003C/p>\n","Mathias Bork Knudsen & Madss Storm Hansen",{"node":184},{"name":23},"Globale Partnerschaften: Der Schlüssel zum Erfolg von GatewayAPI",{"nodes":187},[188,189,192],{"id":37,"name":38},{"id":190,"name":191},"dGVybTo2Mg==","Security",{"id":163,"name":164},"2024-11-22T12:30:33",{"translated":195,"slug":202,"id":203,"link":204,"postArticles":205,"author":211,"title":213,"categories":214,"date":218,"excerpt":19},[196,199],{"slug":197,"locale":198},"cybersikkerhed-i-messaging-branchen-og-vores-strategiske-indsats-mod-nye-trusler",{"locale":8},{"slug":200,"locale":201},"cybersecurity-in-the-messaging-industry-and-our-strategic-response-to-emerging-threats",{"locale":12},"cybersicherheit-in-der-messaging-branche-und-unser-strategischer-umgang-mit-neuen-bedrohungen","cG9zdDoyMDkxNg==","https://gatewayapi.com/de/blog/cybersicherheit-in-der-messaging-branche-und-unser-strategischer-umgang-mit-neuen-bedrohungen/",{"listCover":206,"listText":209,"author":210},{"node":207},{"altText":19,"mediaItemUrl":208,"sourceUrl":208},"https://cms.gatewayapi.live/wp-content/uploads/2024/11/thumbnail-cybersecurity_messaging_industry-nov_2024-illustrated-800x600px@2x.jpg","\u003Cp>Lesen Sie mehr darüber, wie wir uns strategisch und konkret für die Sicherheit der GatewayAPI + SMS-Branche einsetzen.\u003C/p>\n","Kennet Darell Larsen",{"node":212},{"name":210},"Cybersicherheit in der Messaging-Branche und unser strategischer Umgang mit neuen Bedrohungen",{"nodes":215},[216,217],{"id":37,"name":38},{"id":190,"name":191},"2024-11-13T12:51:44",{"translated":220,"slug":227,"id":228,"link":229,"postArticles":230,"author":236,"title":238,"categories":239,"date":245,"excerpt":19},[221,224],{"slug":222,"locale":223},"surveys-via-sms-din-vej-til-gladere-kunder",{"locale":8},{"slug":225,"locale":226},"surveys-via-sms-your-shortcut-to-happier-customers",{"locale":12},"umfragen-per-sms-ihr-shortcut-zu-zufriedeneren-kunden","cG9zdDoyMDY1Nw==","https://gatewayapi.com/de/blog/umfragen-per-sms-ihr-shortcut-zu-zufriedeneren-kunden/",{"listCover":231,"listText":234,"author":235},{"node":232},{"altText":19,"mediaItemUrl":233,"sourceUrl":233},"https://cms.gatewayapi.live/wp-content/uploads/2024/08/thumbnail-customer_survey-aug_2024-800x600px@2x.jpg","\u003Cp class=\"p1\">\u003Cspan style=\"font-weight: 400;\">Erfahren Sie, wie SMS-basierte Umfragen Unternehmen helfen können, ihre Kundenerfahrung zu verbessern und ihr Wachstum zu fördern.\u003C/span>\u003C/p>\n","Mette Fjeldhoff",{"node":237},{"name":235},"Umfragen per SMS: Ihr Shortcut zu zufriedeneren Kunden",{"nodes":240},[241,242],{"id":37,"name":38},{"id":243,"name":244},"dGVybTo5Nw==","SMS marketing","2024-08-14T13:47:23",[247,460,566,570],{"__typename":248,"active":62,"hasSubmenu":62,"link":249,"menuClass":252,"submenuLinks":254},"OptionsGwMenuItems",{"target":78,"title":250,"url":251},"Services","#",[253],"services",[255,271,283,296,308,321,333,345,358,370,382,394,406,414,427,439,451],{"description":256,"column":257,"label":78,"labelColor":259,"title":78,"type":261,"video":78,"visibleOn":263,"subLinks":78,"link":265,"icon":268},"Erfahren Sie mehr über das EU-Setup, bei dem Hosting und Eigentümerschaft vollständig innerhalb der EU liegen",[258],"column-1",[260],"blue",[262],"default",[264],"both",{"target":78,"title":266,"url":267},"Standard & Premium SMS","https://gatewayapi.com/de/standard-und-premium-sms/",{"node":269},{"altText":19,"mediaItemUrl":270,"sourceUrl":270},"https://cms.gatewayapi.live/wp-content/uploads/2024/06/icon-eu_setup.svg",{"description":272,"column":273,"label":78,"labelColor":274,"title":78,"type":275,"video":78,"visibleOn":276,"subLinks":78,"link":277,"icon":280},"Erwerben Sie virtuelle Nummern, um Zahlungen, Spenden oder die Anmeldung für Wettbewerbe per SMS zu ermöglichen",[258],[260],[262],[264],{"target":78,"title":278,"url":279},"Virtuelle Nummern","https://gatewayapi.com/de/virtuelle-nummern/",{"node":281},{"altText":19,"mediaItemUrl":282,"sourceUrl":282},"https://cms.gatewayapi.live/wp-content/uploads/2020/03/virtual-number.svg",{"description":284,"column":285,"label":78,"labelColor":286,"title":78,"type":287,"video":78,"visibleOn":288,"subLinks":78,"link":289,"icon":293},"Verwenden Sie Telefonnummernsuche um die Verfügbarkeit vor SMS-Sendungen zu testen.",[258],[260],[262],[264],{"target":290,"title":291,"url":292},"_blank","Telefonnummernsuche","https://gatewayapi.com/docs/apis/rest/#hlr-and-number-lookup",{"node":294},{"altText":19,"mediaItemUrl":295,"sourceUrl":295},"https://cms.gatewayapi.live/wp-content/uploads/2020/03/lookup.svg",{"description":297,"column":298,"label":78,"labelColor":299,"title":78,"type":300,"video":78,"visibleOn":301,"subLinks":78,"link":302,"icon":305},"Empfangen Sie SMS-Nachrichten in Ihrem E-Mail-Posteingang und senden Sie E-Mails, die zu SMS-Nachrichten konvertiert werden.",[258],[260],[262],[264],{"target":78,"title":303,"url":304},"E-Mail zu/von 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