Send Messages Automatically via Our Magento SMS Integration

With the Magento SMS integration you can:

• Send SMS messages with an update on the customer’s order, e.g. when the order is in progress and when it has been sent.
• Send SMS messages with delivery information. It especially makes sense when delivering goods that require the customer to be at home.
• Send an SMS message with an invitation to rate your company, e.g. a few days after the customer has received the order.

SMS messages are an effective communication channel for these purposes. Studies show that 2 out of 3 who shop online prefer to receive updates about their online purchases via SMS rather than other communication channels.

“2 out of 3 who shop online prefer to receive updates about their online purchases via SMS”

In addition to sending messages to customers, you can also apply the SMS integration internally and send information to yourself or employees via SMS when:

• A new order has been completed
• A customer has cancelled his order
• A customer has created an account

The above examples of external and internal use are only the tip of the iceberg in terms of what you can set up.

With Zapier and Make, you have the ability to integrate with thousands of services, apps and systems. The most popular apps include e-commerce platforms, social media, CRM systems, payment systems, scheduling tools, communication platforms, CMS systems, and the entire Google ecosystem. Just to name a few.

Zapier and Make are built around so-called triggers and actions, which can be described as a number of complex functions, which via Zapier’s and Make’s smart structure are incredibly easy to connect across different apps. All you have to do is simply combine them in the ways that make sense for your webshop.

An example of a trigger is that a package is ready to be delivered from a Magento webshop, which is intercepted by the Magento app in Make or Zapier, after which an action is carried out. In this case the app dispatches an SMS via GatewayAPI to the customer.

If you haven’t already done so, first create a GatewayAPI account. Afterwards, create a Zapier account or a Make account.

We recommend that you use Zapier if you have a single trigger and a simple flow, where Make is better suited for more complex automation flows, where different actions and flows are executed based on previous actions and results.

Once the accounts are created, you can set up your first integrations by following the steps in the guides below.

Set up via Zapier

• Go to your Zapier account.
• Go to “My Apps” in the left menu.
• Search for “GatewayAPI”.
• Click on “Connect”.
• Insert your unique GatewayAPI key, which you can find on your GatewayAPI dashboard under ‘API keys’ and ‘Token’, to start using our app in Zapier.
• Follow this guide to connect Magento to Zapier.
• Then set up exactly the features and automatic actions you want.

Set up via Make

• Go to your Make account.
• Go to “scenarios” in the menu on the left.
• Click on “create a new scenario”.
• Search for GatewayAPI.
• When you set up the app, you will be asked for your unique GatewayAPI key, which you can find on your GatewayAPI dashboard under ‘API keys’ and ‘Token’.
• Follow this guide to connect Magento to Make.
• Now you are ready to set up exactly the features and automatic actions you want.

Our pricing model is simple where you only pay for the SMS traffic you send. By default, we therefore have no setup fees or subscriptions.

Go to our pricing section to see our SMS prices for over 200 countries, which are some of the most competitive you can find on the market. In addition, we offer an intuitive user interface, world-class support and a rock-solid uptime of over 99.99% on average.

When using Make, you can complete 1,000 actions/100 mb tasks per month for free. When using Zapier, the limit is five “Zaps” and 100 actions per month.