GatewayAPI EU Setup - Hosting and Ownership Entirely Within the EU

At GatewayAPI, you have the option of using a unique EU setup, trusted by reputable organizations such as the Danish Ministry of Justice.

When using the EU setup, you are ensured that data is stored by a cloud provider, which both operates physically in the EU and is owned by a company within the EU. Furthermore, all traffic sent to EU countries are handled through telecommunication companies and A2P providers within the EU.

The EU setup is relevant for customers who have special requirements concerning their data, and can be activated by going to the signup form and choosing GatewayAPI.eu as the provider or by contacting Support, if you are already a customer.

Need more convincing?

Six reasons to use the GatewayAPI EU setup

Hosting by the German cloud provider Hetzner

The EU setup is hosted in a Tier 4 data center by the German cloud provider Hetzner Online GmbH. Hetzner has been around since 2000 and is today the 12th largest cloud provider in the world, measured by revenue. You can therefore expect high uptime and security.

Access to dedicated support

Our Support Team is ready to help you. Our average response time is less than 20 seconds within working hours and our satisfaction rate is a solid 98%. Additionally, there are no minimum spending requirements for receiving support.

Full compliance now and in the future

Be confident that you are completely in the clear when using our EU setup. By having everything within the EU, the setup is resilient to changes in legislation such as the potential Schrems-III court case.

Achieve redundancy easily

It is possible to use the EU setup to obtain redundancy. The two setups are completely separated, thereby providing you with a rock-solid backup solution. It is the equivalent of using two different SMS gateways, but here you get the advantages of having it all at GatewayAPI, which usually translates to better pricing and many other benefits.

Rock-solid uptime

Feel confident that you can always reach your recipients with our providers around the world. Get access to a distinct level of dependability and technical redundancy that guarantees rapid delivery of messages in real-time. Our historical uptime of over 99.99% speaks for itself.

Use of telecommunication companies within the EU

In the EU setup we only use telecommunications providers located in the EU, where we also ensure that the SMS messages are only routed via operators within the EU. We have direct connections with telecommunication operators in the Nordic countries as well as a long range of EU countries.

Our fantastic customers

Trusted by 50,000+ organizations worldwide

50,000+

We have over 50,000 satisfied customers worldwide

Over 2.5bn

SMS messages delivered to date

1bn

SMS messages delivered yearly

ISAE 3000

Completely GDPR-proof with ISAE 3000 certification from BDO

1,000+

Choose between thousands of integration-options

Complete transparency

Do you seek a provider you can trust?

We offer complete transparency, whether you want to see our prices, track our sky-high uptime, see contact details of our team members or get in touch with our support team.

Moreover, we offer full GDPR compliance, which undergoes an annual ISAE 3000 audit.

We expedite SMS messages through our direct connections worldwide, ensuring your messages reach their destination in the shortest time frame possible. Our real-time delivery reports clearly indicate which messages have been successfully delivered enabling you to keep your recipient list updated as well as conduct investigations based on our detailed error codes.

Read concrete examples

How different kinds of organizations benefit from the EU setup

How public organizations benefit from the EU Setup

Public organizations face stringent requirements for data security and compliance and the ability to ensure data is stored and processed within the EU is therefore critical.

 

Data sovereignty and security

One of the primary benefits of our EU setup is data sovereignty. Data stored within the EU is subject to GDPR, ensuring high standards of data protection. Additionally, because the data is managed by an EU-based cloud provider, data stays within the EU. 

 

Compliance with GDPR 

GatewayAPI’s EU setup (as well as the .com setup) is fully compliant with GDPR, providing public organizations with a reliable and audited solution. By ensuring that all data handling practices adhere to GDPR standards, public organizations can mitigate the risk of data breaches. Furthermore, this setup is resilient to changes in legislation, such as the potential Schrems-III court case, offering long-term compliance assurance.

How financial institutions benefit from the EU setup

Financial institutions operate in a highly regulated environment where data security and compliance are paramount. GatewayAPI’s EU setup provides a robust solution which helps ensures that message data is securely stored and processed within the EU.

 

Compliance with GDPR and regulatory requirements

GatewayAPI’s EU setup (as well as the .com setup) is fully compliant with GDPR, offering financial institutions a secure and compliant messaging platform. The setup provides an audited solution that aligns with both current and future regulations, such as the potential Schrems-III court case. This ensures long-term compliance and reduces the risk of regulatory fines and reputational damage.

 

Secure and reliable hosting 

The EU setup is hosted by Hetzner Online GmbH, a German cloud provider operating a Tier 4 data center. Hetzner’s infrastructure offers high levels of security and reliability, essential for financial institutions that require uninterrupted access to their services. With a historical uptime of 99.99%, financial institutions can trust GatewayAPI to deliver messages reliably and promptly, maintaining the integrity of their operations.

 

Future-proof and scalable solution 

Financial institutions need scalable and future-proof solutions to accommodate their growing needs. GatewayAPI’s EU setup provides a dependable and scalable service that adapts to evolving requirements. This ensures that financial institutions are not forced to switch providers as their needs expand, offering a long-term and stable solution.

How organizations within the healthcare industry benefit from the EU setup

Stringent data security measures and regulatory compliance are paramount within the healthcare industry. GatewayAPI’s EU setup provides an ideal solution for healthcare organizations, ensuring data is securely stored and processed within the EU. 

 

Ensuring data security and sovereignty 

Data security is critical in the healthcare sector, where patient information must be protected against breaches and unauthorized access. GatewayAPI’s EU setup ensures that all data sent via SMS is stored with a cloud provider located within the EU and owned by an EU-based company. 

 

Compliance with GDPR and Healthcare Regulations

GatewayAPI’s EU setup (as well as the .com setup) is fully compliant with GDPR, providing a secure and compliant messaging platform for healthcare organizations. Additionally, GatewayAPI’s setup is resilient to changes in legislation, such as the potential Schrems-III court case.

 

Scalable and future-proof solution

Healthcare organizations need scalable and future-proof solutions to accommodate their growing needs. GatewayAPI’s EU setup provides a dependable service that adapts to evolving requirements. This ensures that companies within the healthcare sector are not forced to switch providers as their needs expand, offering a long-term and stable solution.

Strategic advantages of the EU setup for SaaS companies across key industries

For SaaS companies operating in the healthcare, fintech, insurtech and legal sectors, maintaining the highest levels of data security and compliance with EU regulations is not only a necessity but can also be a strategic advantage. Our EU setup, featuring data centers and operations strictly within the EU boundaries, caters specifically to these needs.

 

Healthcare industry

The healthcare sector faces intense scrutiny over data handling, requiring compliance with data protection standards such as the GDPR and local regulations.

By guaranteeing that information transferred via SMS does not leave the EU, healthcare providers can enhance patient trust and comply with data regulations. Furthermore, our secure and reliable systems minimize downtime and thereby improve the efficiency of healthcare operations.

 

Insurtech industry

Both sectors deal with sensitive data, demanding stringent compliance and data protection laws.

The EU setup reduces the risk of financial penalties and loss of customer trust associated with data breaches and non-compliance and also boosts confidence among users and investors regarding the security of the financial services offered.

 

Legal industry

The legal industry manages client information where data security and privacy are paramount, necessitating strict adherence to data protection laws.

The EU setup enhances client trust by ensuring all client-related communications and data storage comply with high standards of data protection. It also offers a competitive advantage in attracting clients who prioritize privacy and data security.

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