• How to send SMSes from Zendesk using GatewayAPI

    How to set up inbound SMS Support Do you want to use SMSes as a part of your support? We have previously covered the benefits of doing this. Now here’s a step-by-step on how to implement it in your system. The guide is divided into three sections: In the first...

  • 7 ways to use SMS to improve your customer satisfaction

    Have you adopted SMS in your communication with your customers but still need a couple of ideas on how to get the full potential out of A2P SMSes? I have gathered seven examples on how to improve your customer satisfaction by using SMSes in various ways – as well as...

  • Goodbye BETA, Hello World!

    We’ve just taken a great leap into adulthood! No more beta. GatewayAPI.com is all grown up now. And with the jump out of beta and a number of new partnerships with Danish and international telecom operators we’re ready to take on the rapidly growing global market for A2P SMS traffic1....

  • How to setup PRTG with GatewayAPI for SMS notifications

    Are you looking for a way to always know the status of your servers? PRTG Network Monitor is widely used for server and network monitoring, servicing Microsoft and Linux. PRTG offers a wide array of options to send notifications to different users of the system, with warnings and alerts from...

  • RCS: Next generation SMS

    RCS, or Rich Communications Services, is the next generation of SMS, and it’s been in the pipeline for a long, long time. Work began 10 years ago in 2007, with expected interoperable deployment in 20091. Now with Google on board, and GSM Association (GSMA) pushing RCS as part of their...