Simple and Effective Patient Communication with GatewayAPI

Reduce no-shows, increase patient satisfaction and streamline operations with automated and scalable messaging via SMS, RCS and email.

“Automated reminders can reduce no-shows by over 40% on average”

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Simple and Effective Patient Communication with GatewayAPI

Your benefits

Get access to secure messaging, competitive pricing and easy integration

High level of compliance now and in the future

With GatewayAPI as your messaging partner, you get a GDPR-compliant service with European data storage and ISAE 3000 and 3402 certification. In addition, you get access to a unique EU setup used by a number of reputable organizations.

Increase patient satisfaction and reduce no-shows

With automatic communication, patients can feel well informed and receive important information. In addition, no-shows can be significantly reduced. A no-show costs an average of €200, which can amount to hundreds of thousands of euros annually. A reduction in no-shows of 30-50% can therefore have a significant impact.

Solid uptime

Feel confident that you can always reach your recipients with our providers around the world. Get access to an unmatched level of reliability and technical redundancy that guarantees fast delivery of messages in real time – our historical uptime of over 99.99% speaks for itself.

Simple pricing structure

Our pricing setup is simple, where you by default only pay for the traffic you send. That means no subscriptions or other commitments. Your account is free and can be easily created here. Did we mention that we have some of the most competitive prices in 200+ countries?

Easy integration

The many integration options allow you to easily implement GatewayAPI’s services, including our powerful SMS gateway, so you can have your first proof of concept up and running in no time. If you need assistance, our technical support is ready to help you on the live chat, where the average response time is less than 20 seconds during normal business hours.

Access SMS, RCS and Email

When you use GatewayAPI, you can utilize SMS, email and RCS Business Messaging to send automatic messages to patients. This allows you to have all messaging technologies in one place at GatewayAPI as well as switching between communication methods and choosing the technology that is best suited to each individual context.

Our fantastic customers

Trusted by 50,000+ organizations worldwide

50,000+

We have tens of thousands of satisfied customers worldwide

90+ countries

We have customers all over the world

1bn+

Messages delivered yearly

GDPR

High level of GDPR compliance, supported by annual ISAE 3000 and 3402 audit reporting

1,000+

Choose between thousands of integration-options

Create account

Full transparency

Looking for a supplier you can truly trust?

We offer full transparency, whether you want to see our prices, track our uptime, view contact information for our team members or get in touch with our support team.

We undergo an annual ISAE 3000 and 3402 audit of our compliance with the GDPR regulation. Furthermore, we provide a unique 100% EU-based solution, which today is used by hundreds of organizations with specific data protection requirements.

If you have any questions about our compliance or need further information for internal and external controls, our IT security experts are ready to help.

Looking for a supplier you can truly trust?

Use cases

How clinics, hospitals and elderly care facilities use messaging

Management systems for clinics
Digital systems for clinics and practices can integrate automated messages directly into their workflows. This applies to everything from general practitioners and specialists to dentists, chiropractors, physiotherapists, psychologists and veterinarians.

Appointment reminders, test result notifications or follow-ups after treatment can be sent automatically, freeing up time for staff to focus on the tasks that really matter.

At the same time, messaging can serve as an additional source of revenue for system providers who can offer messaging as an integrated part of their platform to their customers.
Public and private healthcare providers
Hospitals, clinics, health centers and rehabilitation centers all have a great need for reliable communication with patients.

These can be messages about surgery times, preparation instructions or the status of examinations. Private hospitals can reap the same benefits while strengthening their service profile through more personalized and timely communication with both patients and staff.

Furthermore, automated reminders can significantly reduce no-shows, saving resources and increasing patient satisfaction. Read more about the strength of using SMS combined with behavioral design in this regard here.
Alarm systems and connected care
Alarm systems for elderly people and other citizens with special needs can be enhanced with messaging solutions that ensure fast and reliable communication between users, relatives and care staff.

In collaboration with our sister platform NexCon.io, which offers connectivity to e.g. fall alarms via IoT SIMs, intelligent care solutions can be developed where alarms and messages are triggered automatically when sensors detect an incident. This provides both increased safety and greater peace of mind.

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