URL whitelisting

Learn more about our “link check” securi...

Learn more about our “link check” security feature, to avoid GatewayAPI accounts being abused, and learn how to whitelist URLs.

Why can’t I send SMS messages with links?

It is possible to send links in SMS mess...

It is possible to send links in SMS messages, but only after we have whitelisted the domains you want to link to. We have set up the “link check” security feature to avoid GatewayAPI accounts being abused by sending messages that include spam, malicious links, phishing attempts, social engineering etc. This feature is enabled by default on all accounts.

How can I get my URL whitelisted?

To make a URL whitelist request, simply ...

To make a URL whitelist request, simply …

Step 1: Go to “Settings” and choose “URL...

Step 1: Go to “Settings” and choose “URL whitelist”

FAQ_url_whitelisting-requesting-step_1@2x

Step 2: Add a URL and a description of h...

Step 2: Add a URL and a description of how you want to use the link and for what purpose, so we can review your request (typically within one working day).

FAQ_url_whitelisting-requesting-step_2@2x

Note: We do not approve shortened links,...

Note:
We do not approve shortened links, e.g. links from Bitly, TinyURL, Goo.gl, Rebrandly, Cuttly etc.

Can I whitelist subdomains?

Yes, we require, however, that you make ...

Yes, we require, however, that you make a request for each subdomain.

Depending on your use case for the subdomain, you can contact our support team, if you have a large amount of links/subdomains that you need whitelisted.

Contact our support team

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