Sender ID

Read specifications on Sender IDs. A Sen...

Read specifications on Sender IDs. A Sender ID is the name or number that your customers will see at the top of the SMS.

What is a Sender ID?

A Sender ID is the name or number that y...

A Sender ID is the name or number that your customers will see at the top of the SMS on their phone, also known as the “from” section. You can use alphanumeric or numeric Sender IDs. The SMS standards allow for up to 15 digits in a numeric Sender ID and 11 characters for an alphanumeric Sender ID.

Alphanumeric:

An alphanumeric Sender ID can be used to...

An alphanumeric Sender ID can be used to present anything from a company name to the name of any government organisation – certain company names require us to register the Sender ID with the operators to prevent fraud. The receiver of the message cannot reply to a message sent with an alphanumeric Sender ID. We recommend you stick with characters in the range A-Z, a-z and 0-9, however if you do use Latin-1 characters i.e. (æ, ø and å) we will support it on connections where it is available.

See more information regarding Sender IDs

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Numeric Sender ID:

A numeric Sender ID consists of numbers ...

A numeric Sender ID consists of numbers only and can contain up to 15 digits. Recipients can reply to messages sent from GatewayAPI, if your virtual number is used as the Sender ID and you have assigned the number to one of your webhooks.

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Contact support if you require 2-way communication for your solution.

Can I choose my Sender ID freely?

Yes, with our service you can choose you...

Yes, with our service you can choose your Sender ID freely, but keep in mind that some countries have restrictions. Some operators might give you a fixed Sender ID to ensure delivery. For more information on restrictions check our section on country SMS restrictions for the specific country/countries that you wish to send to.

Go to country restrictions

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Some examples of countries with restrict...

Some examples of countries with restrictions are listed below.

US:

All SMS traffic sent to the US must orig...

All SMS traffic sent to the US must originate from a Toll Free US number.

Please contact our sales team, if you need a number for US traffic.

Contact our sales team

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Russia:

Sender IDs have to be registered in orde...

Sender IDs have to be registered in order to send SMS messages successfully to Russia. The MegaFon network requires you to have a Sender ID registered.

If you need the Sender ID to be shown on the end-user’s device on the MTS network, another registration is required.

Please contact our sales team if you require Sender ID registration for one of the networks above.

Contact our sales team

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