How do I change my account details?

Learn how you in few steps can change th...

Learn how you in few steps can change the email address linked to your GatewayAPI account, how you add users as well as how you specify the email address invoices and reports are sent to.

How do I change the account email?

You can change the email address of your...

You can change the email address of your user by creating a new user. You do this by:

Step 1: Clicking on your account overvie...

Step 1: Clicking on your account overview in the top right corner (where the name of your account appears next to a square-tiled button), followed by clicking “Members”.

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Step 2: Click the “Invite a member” butt...

Step 2: Click the “Invite a member” button and select administrator rights, then accept the email invitation. Once the invitation is accepted, the new user is created with the previously chosen email address.

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How do I add users to my account?

You can add users to your GatewayAPI acc...

You can add users to your GatewayAPI account by:

Step 1: Clicking on your profile icon in...

Step 1: Clicking on your profile icon in the top right corner, then click “Members”.

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Step 2: Clicking “Invite a member” and a...

Step 2: Clicking “Invite a member” and assign the relevant rights.

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Once the e-mail has been accepted, the n...

Once the e-mail has been accepted, the new user has access to your account.

How do I change the account owner?

If you want to pass on the ownership of ...

If you want to pass on the ownership of the account, you have to pass it on to an administrator. Assign administrator-rights to another user, in order to pass on the ownership of the account to the new administrator.

How do I change the billing email address?

You can specify the email address billin...

You can specify the email address billing-related communication is sent to under Billing → Billing details.

How do I change the email address monthly reports are sent to?

You can specify the email address monthl...

You can specify the email address monthly reports are sent to under Billing → Billing details.

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